Ace Educate

Purpose

Ace Educate is committed to providing a safe and secure learning environment for all students, particularly those under 18. This policy outlines how we protect students during online lessons and ensure professional conduct.

1. Supervision & Online Safety

Lessons are delivered via approved platforms (e.g., Zoom, Google Meet).
Parents/guardians are encouraged to be present in the household during online sessions for students under 18.
Tutors must follow professional conduct standards and are not permitted to communicate with students outside approved channels.

2. Recording & Monitoring

Lessons may be recorded for quality assurance and safeguarding purposes.
Recordings are stored securely and accessed only by Ace Educate staff if needed.

3. Communication & Boundaries

Tutors will communicate with students only via Ace Educate-approved channels (email, platform chat, or messaging approved by the parent).
Tutors are expected to maintain a professional tone and respect boundaries at all times.

4. Reporting Concerns

Any safeguarding concerns must be reported immediately to Ace Educate management.
Parents can contact Ace Educate at any time if they have concerns about lessons, tutors, or online safety.

5. Child Protection Checks

Tutors are trained in safeguarding best practices and online safety protocols.